Simon Harrison

Actually impressive to see a vendor thinking about an AI platform that spans Marketing, Sales and Customer Service. Perhaps demonstrating the benefits of a #RealCXPlatform

We had a lot of fun writing this article. Some important insights that you should find very useful if wanting to do better in an MQ. Go ahead and give @actionaryltd a follow if you enjoyed reading.

So proud to be part of such a wonderfully cultured company. Read about what @actionaryltd stands for and why we love to hear from new advisors to come join us: tinyurl.com/inspiring-cultur…

Here's my take on how B2B CMOs should strategically apply AI in Marketing to drive growth linkedin.com/pulse/b2b-cmos-… via @LinkedIn

Teams + Contact Center. Does it actually make sense? tinyurl.com/77b7ecdn #MSTeams #ccass #ai #customerexperience #everythingcustomer – at Nashville, TN

You may spend 18 years in education giving you a chance of becoming one of the greatest human minds in this world. The difference with AI is it can learn 18 years worth of knowledge and know how to apply it in a matter of days or even a matter of minutes. #YearOfAI #AI #ChatGPT

The most valuable advice I can give as a leader is spend every effort to ensure the team’s success and inevitably everyone becomes successful. #BestTeamInTheBusinesss linkedin.com/posts/harrisons…

#Digitaltransformation in 2022 and beyond: These are the key trends zd.net/3A9zVah#ftag=COS-05-1… via @ZDNet & @charlesmclellan

#CPaaS facilitates rapid development of real-time communications solutions that are easy to create and are scalable by simplifying the process of embedding programmable voice and messaging applications.

A cohesive customer interaction strategy is built on #totalexperience.

Success depends on having an always-on #business that can deliver custom, multi-cloud services quickly and easily in today's world. With @Avaya, you can reach a new level of business agility. bit.ly/32Piuh6 #ExperiencesThatMatter

#Technology has reached a point where companies can finally empower customers to create the solution they want, instead of just enabling a capability as defined by the manufacturer. #TotalExperience #ExperiencesThatMatter

We're thrilled to be part of the @Microsoft Digital Contact Center Platform, an open, extensible, & collaborative #contactcenter solution designed to deliver seamless customer journeys. Learn more in our blog: bit.ly/3RZKdAt #ExperiecesThatMatter #AvayaNews

Identifying the right experience platform—not only for your customers but for your employees—is the most important step in making sure your customers remain happy & engaged. bit.ly/3us69dR #ExperiencesThatMatter #CMO #TotalExperience

Thanks for the RT @EvanKirstel

2023 #Porsche 911 Sport Classic Pairs the Turbo Engine with a Manual bit.ly/3PsUQKn #Automotive

The experience economy requires a transformation in customer & employee engagement. That transformation is now powered by the crucial focus on experience building, & companies are investing differently in the technologies that enable engagement. #ExperiencesThatMatter