creating digital experiences for humans. building @Quivly, ex-@Swiggy & Zenduty (acquired by @XurrentHQ)

Bangalore, India
Joined March 2013
Today we're reintroducing @quivlyai, backed by @ycombinator. Quivly is the AI workforce for everything after the sale, built especially for companies with usage-based pricing. Teams using Quivly take customers live in 7 days instead of 30, then expand them 4.3x on average. Our agents turn kickoff calls into launch plans, chase blockers, catch risk and expansion signals, and have the full account story ready at renewal. Closing the deal is just the beginning. Quivly handles everything after that.
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since sharing we're joining yc f26, the question i've been asked the most: "why join yc now?" i.e. why join yc after raising money, after we have a product in the market, customers, revenue etc. etc. i've been fortunate enough to surround myself with yc founders from the last few batches, hear about their experiences and watch their companies accelerate at a pace that seemed crazy fast. so why we chose yc, coming up on ~2 years in, really came down to these 3 things: 1.⁠ ⁠community - just 2 days in and the ambition in the room is insane. yc makes the hard things easier - whatever problem you're stuck on, someone here has solved it or is three steps ahead of it. 2.⁠ ⁠pace - we're being pushed to ask how we grow 100x faster, not 50%. the first thing a former yc founder told me when they found out we were joining the batch: the best use of your time at yc is asking how you hit every goal 100x faster. 3.⁠ ⁠signal - yc has built a very special, high-trust community. some of our customers are yc companies themselves, and that was before we even joined the batch. tl;dr: we joined yc to change the trajectory of our company. ps: we have a camera roll full of these that didn't make the cut for the first announcement, so you're going to be seeing more of these
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Replying to @quivlyai
@quivlyai is now backed by @ycombinator we started @quivlyai around 2 core beliefs - with AI 1) the way B2B companies capture value and earn revenue is going to change forever 2) the part of the revenue lifecycle that starts after the ink is dry will be way more valuable than ever before over the last 2 years, it’s become abundantly clear that this opportunity is way bigger than we had imagined. @quivlyai is the AI workforce for B2B post-sales that automates the operationally heavy parts of everything from onboarding to account management, expansion and renewals so your FDEs, Customer Engineers, CSMs, Account Managers can do what they do best - build relationships your customers don’t want to leave. excited to work with @kul, @garrytan and team over the next 12 weeks. and to be part of this special community that YC has built over the last 2 decades. if you’re leading Customer Engineering, Customer Success, Account Management and want to see if you can scale your team with our AI workforce, DM me. ps: repost if you'd like to see the application that got us in
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Mukul Chugh retweeted
Elon Musk
@elonmuskAug 23
I’ve been warning about this for years
people don’t realize this, but 2026 appears to be the first year in human history where humanity as a whole is below replacement fertility. this has never happened before. not during wars. not during pandemics. for the first time in human history, we are not producing enough children to replace ourselves. this is the only real existential crisis.
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Mukul Chugh retweeted
Drake concerts in sf go crazy
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Mukul Chugh retweeted
That's a wrap for spring shipping 🌸 Thanks for following along!
🎊 GRAND FINALE 🎊 Week 12 of Spring 𝖼̶𝗅̶𝖾̶𝖺̶𝗇̶𝗂̶𝗇̶𝗀̶ shipping at Quivly 🌸 This is our biggest update yet. And yes, we saved the best for the last. NEW: Strategic Actions✨ Strategic Actions drive outcomes by answering the important questions before you even ask them and executing the right play based on our learnings from managing thousands of accounts. Check it out below 👇
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🎊 GRAND FINALE 🎊 Week 12 of Spring 𝖼̶𝗅̶𝖾̶𝖺̶𝗇̶𝗂̶𝗇̶𝗀̶ shipping at Quivly 🌸 This is our biggest update yet. And yes, we saved the best for the last. NEW: Strategic Actions✨ Strategic Actions drive outcomes by answering the important questions before you even ask them and executing the right play based on our learnings from managing thousands of accounts. Check it out below 👇
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Mukul Chugh retweeted
week 9 of Spring 𝖼̶𝗅̶𝖾̶𝖺̶𝗇̶𝗂̶𝗇̶𝗀̶ shipping at Quivly 🌸 NEW: Agent Builder ✨ with AI, everything a knowledge worker does is now a systems design problem. Quivly's Agent Builder makes it dead simple to build agents that are scalable, repeatable, and predictable. if you're still doing things by hand, it's time to rethink your workflows.
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we welcomed our new CCO to the team today... ...our chief cuteness officer 🐶 welcome to the team, tiny!
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Mukul Chugh retweeted
Nothing stays still—not your tools, your environment, or your story. Every shift is a chance to see things in a new light. Here is a collection of visual explorations and past work I weaved together while figuring out my own story. Sit back, enjoy, and stay tuned for more. 👇✨
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billboard at times square on launch day!! 🗽 thanks @everettcookny and the @rhobusiness team for being amazing partners. couldn't have pulled this off without you
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Customer Success as a function won't survive AI in its current shape. Most teams are still optimizing a job that's about to stop existing. Hiring more CSMs. Building more dashboards. Running more QBRs. The work that adds value to customers isn't the work they're staffing for. That's the shift we built @quivlyai for. The AI workforce for post-sales.
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so this happened last week :) @quivlyai won the $100k ai startup pitchoff 🙌 huge thanks to @cbkrish @Guy_Marion and the entire @chargebee team that continues to pour into the startup ecosystem. grateful to be on the receiving end right now. excited for what's ahead, and for paying it forward when it's our turn
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SHIP SHIP SHIP it's the first week of spring 𝖼̶𝗅̶𝖾̶𝖺̶𝗇̶𝗂̶𝗇̶𝗀̶ shipping at Quivly 🌸 12 weeks. 12 videos. here's #1 - morning brief. get the highest priority signals across your accounts in slack, and act on them from within slack
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happy holidays from the @quivlyai team! 🎊 2025 has been wild. we've learned so much from our customers, and grown with them. grateful for every conversation, the trust and the partnerships. 2026, let's go!!
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as good a time as any to share our report on "the state of customer growth & retention" again. at @quivlyai, we have been fortunate to work with incredible partners who have been in hypergrowth mode. we published this report to share some of the most interesting trends we have observed from talking to and working with leaders in the space. link: quivly.ai/reports/state-of-p…
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Post-sales teams have been making it work with spreadsheets and duct tape for far too long. That's changing. And I'm here for it all 🙌
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this has been a big week for us at @quivlyai. the kind where you remember why you're doing this: - a customer reached out asking to do a case study (unprompted!!). they're happy. they want to help. gave us super valuable input on our roadmap - onboarded a new hire. week one and @themukulchugh is already shipping like he's been here for months - met 3 companies i deeply admire and would love to work with. onboarding 1 of them next week!! - spoke to a founder 2 years ahead who spent an hour telling me everything they wish they'd known. brutally honest conversation that helped me look at things differently, feels like a major unlock and we still have 2 more days to close out the week! 🙌
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Mukul Chugh retweeted
very unfortunate play button
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Mukul Chugh retweeted
🚨 Giveaway Alert 🚨 We are giving away 10 React Nexus T-shirts. Retweet this to participate in the giveaway. We will randomly pick 10 winners on Jan 4th. reactnexus.com/
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