I'm at my sister's house for Christmas and the Wi-Fi here is a disaster. She has 15 people trying to stream on a single consumer-grade router. Everything was buffering. People were getting frustrated. They started looking at me like I should "jump in and fix the settings." I didn't even put down my fork. I told them the issue isn't the router; it's ISP Throttling. I told them that on national holidays, providers "cap the bandwidth" at the neighborhood node to prevent a total grid collapse. I told them there’s literally nothing anyone can do until the "surge period" ends at midnight. Is it true? No. I could have easily logged into the router, prioritized my own MAC address, and let everyone else deal with the lag. But if I "fix" it once, I’m the family Help Desk for life. By blaming a faceless corporation, I killed the expectation of support. Everyone stopped complaining and started a board game. I went into the den, used my phone as a Private Hotspot, and finished my movie in 4K. Infrastructure is about control. Management is about making sure you're the only one who has it.