Christopher klein

Amazon has currently deactivated our seller account and is holding over $386,000 in funds due to a supply chain review tied to a single ASIN (B003CF07S0 – Designs for Health). We have already submitted full documentation: • invoices • proof of payment • logistics / shipment records • completed video verification All products were sourced through standard distribution channels and are fully documented. The issue appears to stem from a supplier authorization technicality involving LOA territorial rights, rather than any issue with product authenticity, product condition, or illicitly obtained goods. Despite removing the ASIN and fully cooperating, our entire account remains deactivated. Our inventory is locked, removals are blocked, and over 98% of our catalog, sourced from long term authorized distributors we have worked with for more than seven years, is now unable to generate sales. At the same time, we have approximately $310,000 in outstanding payables to suppliers that will soon begin incurring penalties due to the funds being withheld. This situation is creating significant operational strain on an otherwise compliant, long-standing business. We are fully committed to resolving this and have been responsive at every step. We respectfully ask for a review and assistance from @amznsellerhelp @dharmeshmehta @JeffBezos @Amazon @AmazonHelp @designforhealth . Merchant: Fresh Up Care LLC

Amazon's update on the hazmat issue is shocking. They accepted the wrong safety data sheet back in July 2023, costing us thousands. Now, they won't reimburse for disposed inventory. This lack of accountability is unacceptable! @AmazonASGTG @AmazonHelp

@AmazonHelp , despite stating you are willing to help, we've heard nothing back. Over $60,000 of our goods are missing, and now it's happening again with another SKU you approved for hazmat storage. This is unacceptable. @dharmeshmehta @AmazonASGTG

@annierpalmer @linakhanFTC @DelRey @spencersoper @AmazonASGTG

Our employees depend on us to put food on their tables. These sudden actions by Amazon jeopardize their livelihoods and our business's future. Small businesses deserve better treatment and consideration! @amznsellerhelp @dharmeshmehta @JeffBezos

A reasonable approach would have been to give us 20 to 30 days to liquidate our inventory. How is any of this fair for a small business owner with 13 hard-working employees? @AmazonHelp

In total, we've incurred a staggering financial loss of over $60,000 due to Amazon's inconsistent policies and unfair actions. This isn't just about lost inventory; it's about the livelihoods of our team and the survival of our business. @amznsellerhelp @dharmeshmehta

The cost of our goods per unit was $19.16. With 1005 units disposed of, our cost of goods amounted to $19,217.48. When you factor in shipping and labor costs (given it's a 4-pack item), our labor cost was at least $8,000. @amznsellerhelp @dharmeshmehta

Adding insult to injury, @amazon disposed of 1005 units of our product at a charge of $9.25 per unit. That's an additional cost of $9,296.25 we had to bear due to Amazon's decisions. @amznsellerhelp @dharmeshmehta

Beyond the inventory losses, let's talk about the financial devastation caused by Amazon's actions. Our shipping cost per pallet averages around $500. We shipped out 25 pallets, totaling over $12,500 in shipping costs alone. @amznsellerhelp @dharmeshmehta @JeffBezos

Instead of returning our product at an additional charge, Amazon claims they will destroy it. This is unacceptable and unfair! @amznsellerhelp @dharmeshmehta

We provided the requested SDS multiple times, but @amznsellerhelp kept denying it, resulting in them holding $30,000 of our product. @amznsellerhelp @dharmeshmehta

Suddenly, we received a Hazmat review email for a product we've been selling for months, demanding an SDS or exemption sheet. @amznsellerhelp @dharmeshmehta