Inference is now part of the Five9 family! Please join us over @Five9.
San Francisco, CA, USA
Joined November 2012
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For a limited time: Read Gartner's report on the Total Experience (TX) trend. It includes recommendations on how to apply a TX strategy to deliver superior, interlinked experiences for customers and employees. ow.ly/pfal50EmmBw #CX #employeeexperience #totalexperience
Inference Solutions retweeted
The making of an intelligent virtual agent (IVA) venturebeat.com/2021/07/20/t… via @VentureBeat and @Five9 man @cschebel
Tune in to Callan Schebella's keynote presentation kicking off @VentureBeat Transform's day full of sessions on #ConversationalAI! It all starts in half an hour!
What should your #sales reps do to better understand their customers? HINT: Listen more. Talk less. 👉 Learn more from @BurklandDa of @Five9 and @M_3Jr on this episode of the @GoModernSelling #podcast. vengreso.com/?p=26612 via @GoVengreso
Inference Solutions retweeted
Exploring Practical #AI and the future of the contact center w/ @dnm54 @jdrosen2 @five9 conta.cc/33IOxMu
IVR was good technology in its day, but that day has passed. It’s time to upgrade to an IVA. five9.com/blog/reimagine-sel…
#Five9 CMO @GenefaMurphy discusses how #AI is helping organizations better serve their customers with Gary Drenik for @Forbes. forbes.com/sites/garydrenik/…
Inference Solutions retweeted
On May 9th, #Five9 celebrated 20 years of servicing customers, working as a team & building out our business. We're proud to deliver a solution that impacts your industry every day! Let's #ReimagineCX and realize results together!
reimaginecx.com
#HappyAnniversary
Inference Solutions retweeted
Much appreciated, Jon. It was a pleasure to have you at our #Five9AnalystSummit!
Five9 Analyst Summit - My Quick Take jarnoldassociates.com/blog/2… #Five9AnalystSummit @Five9 #Five9 #ContactCenter #CCTR #ccaas #CX #AI #CustomerJourney #channel #culture #custserv
Inference Solutions retweeted
Today we'll be hosting analysts for the last day of #Five9AnalystSummit! We're looking forward to more conversation today!
Inference Solutions retweeted
@RichardDumas from @Five9: Three Benefits of Deploying Virtual Agents Alongside Live Agents smartcustomerservice.com/Col… #crm #cctr #contactcenter #custserv #customerservice #CX #IVA #IVR
Inference Solutions retweeted
CMO @GenefaMurphy running a panel with 3 customers, from relatively new @CovidClinic - needed @InferenceSol IVA right away - to @Mckesson, who has grown from 500 to 5K agents on @Five9 in 8 years. #Five9AnalystSummit
Four Ways a Digital Workforce can Augment your Contact Center - great insights by @RichardDumas for @customerthink customerthink.com/four-ways-…
Inference Solutions retweeted
Another record result for #Five9: 1st quarter revenue growth of 45%. THANK YOU to all #Five9ers, our customers and partners!
ow.ly/9bZx50EBcfI
Inference Solutions retweeted
Is this cliffside office the ultimate in remote working?🧗🌊
34-year-old @Five9 call center consultant Jason Griffins @thegriff2011 found he could do his job perfectly while dangling off a cliff-face over the Irish sea.😱
📹Courtesy of Timbuktu content/FIVE9 via Reuters
.@Five9 is empowering contact center agents to truly work from anywhere #remoteworking wdtn.com/news/u-s-world/digi…
AI-powered Agent Assist helped @TruConnect shave 30 seconds off average call handle time within 3 months, driving a cost savings of nearly 10% in year one! How can @Five9 help YOU? #AI sprou.tt/1dbB6nClCEd
Inference Solutions retweeted
We're so excited to be hosting our FIRST Influencer Summit! Want in on the action? DM @laurasmackey! #Five9 #ReimagineCX
We are so excited to host our first @Five9 Influencer Summit! Didn't get the invite but want to attend? DM me! #ReimagineCX