Inference is now part of the Five9 family! Please join us over @Five9.
San Francisco, CA, USA
Joined November 2012
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Inference Solutions retweeted
The making of an intelligent virtual agent (IVA) venturebeat.com/2021/07/20/t… via @VentureBeat and @Five9 man @cschebel
Inference Solutions retweeted
Exploring Practical #AI and the future of the contact center w/ @dnm54 @jdrosen2 @five9 conta.cc/33IOxMu
Inference Solutions retweeted
On May 9th, #Five9 celebrated 20 years of servicing customers, working as a team & building out our business. We're proud to deliver a solution that impacts your industry every day! Let's #ReimagineCX and realize results together!
reimaginecx.com
#HappyAnniversary
Inference Solutions retweeted
Much appreciated, Jon. It was a pleasure to have you at our #Five9AnalystSummit!
Five9 Analyst Summit - My Quick Take jarnoldassociates.com/blog/2… #Five9AnalystSummit @Five9 #Five9 #ContactCenter #CCTR #ccaas #CX #AI #CustomerJourney #channel #culture #custserv
Inference Solutions retweeted
Today we'll be hosting analysts for the last day of #Five9AnalystSummit! We're looking forward to more conversation today!
Inference Solutions retweeted
@RichardDumas from @Five9: Three Benefits of Deploying Virtual Agents Alongside Live Agents smartcustomerservice.com/Col… #crm #cctr #contactcenter #custserv #customerservice #CX #IVA #IVR
Inference Solutions retweeted
CMO @GenefaMurphy running a panel with 3 customers, from relatively new @CovidClinic - needed @InferenceSol IVA right away - to @Mckesson, who has grown from 500 to 5K agents on @Five9 in 8 years. #Five9AnalystSummit
Inference Solutions retweeted
Another record result for #Five9: 1st quarter revenue growth of 45%. THANK YOU to all #Five9ers, our customers and partners!
ow.ly/9bZx50EBcfI
Inference Solutions retweeted
Is this cliffside office the ultimate in remote working?🧗🌊
34-year-old @Five9 call center consultant Jason Griffins @thegriff2011 found he could do his job perfectly while dangling off a cliff-face over the Irish sea.😱
📹Courtesy of Timbuktu content/FIVE9 via Reuters
Inference Solutions retweeted
We're so excited to be hosting our FIRST Influencer Summit! Want in on the action? DM @laurasmackey! #Five9 #ReimagineCX
We are so excited to host our first @Five9 Influencer Summit! Didn't get the invite but want to attend? DM me! #ReimagineCX
Inference Solutions retweeted
I really enjoyed speaking🎙️to @GenefaMurphy, CMO, @Five9 and @RGareiss, CEO, @Metrigy - We talk customer choice, the value of agent experience, automation in the #contactcenter and how #CCaaS is powering the future of customer engagement -great talk!
cxtoday.com/contact-centre/r… #CX
Inference Solutions retweeted
.@InferenceSol has been the workflow builder of choice for COVID Clinic and many other customers as they roll out vaccine related communications and operations.
#Five9 #IVA makes #vaccine communication faster, smarter, and easier by automating appointments--check out this demo: share.vidyard.com/watch/rELg… #AI
Inference Solutions retweeted
Join Five9 in recognizing #AutismAwarenessMonth. We encourage everyone to help increase the understanding and acceptance of individuals with Autism and all types of #neurodiversity. Let's continue to educate ourselves to make this world a more #inclusive place for all.
Inference Solutions retweeted
The critical role of #IVAs on the front line of self-service during COVID-19 has eliminated any doubt about the efficacy of these solutions. Once the recovery process is underway and the “new normal” takes hold, adoption is expected to increase.
bit.ly/3vtQCZn
Inference Solutions retweeted
Excellent report @opusresearch @dnm54 @derektop not only because @Five9 is shown as a leader in #intelligentassistants but also the commentary on how things have moved from "Risky to Robust" as the technology has evolved #IVA #virtualagents #contactcenter bit.ly/387kQaw
Inference Solutions retweeted
Opus Research Report: "Start your Contact Center AI Strategy with the IVR" - opusresearch.net/wordpress/2…
Inference Solutions retweeted
.@Five9 is excited to announce that Kelli McMillan, Channel Sales Manager, and @ButterbaughJake, VP Global Channel Sales, have both been recognized for their influence in the partner community! Read here: bit.ly/3drO1sq
