Multifarious (@MultifariousEng) header
Multifarious (@MultifariousEng) profile picture

Customer Experience, Service Design and Business Growth. co-organise and run @londongovjam

London/ Saudi Arabia
Joined June 2013
Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)Photo by Multifarious (@MultifariousEng)
MS Dhoni completed 200 matches as captain in IPL. Captaincy comes naturally to him, a ICC World T20, ICC World Cup, ICC Champions Trophy, Test team No 1 maze, he has been one of the finest captains in history. Calm, strategically brilliant, he chaperones new blokes with an impact
14
45
1
1,109
44,558
"تولي #هيئة_الاتصالات حماية المستخدمين وتحسين تجربتهم أهمية قصوى، وذلك من خلال العديد من المبادرات التي تهدف من خلالها إلى تحسين تجربة المستخدمين" جانب من حديث أ. أيمن العقيلي مدير إدارة تجربة المستخدمين بالهيئة
38
11
1
15
Results mean nothing when you fight like that🙌🏽🙌🏽 and a good game of cricket. #AsiaCup2022 #PAKvIND
235
1,157
78
21,929
Multifarious retweeted
And I have met many of those frustrated executives and excellencies. The software market is good at offering vertical heavy trucks .. #Digital #luxury #ServiceDesign #CEO #leadership
3
5
دوست دو چار نکلتے ہیں کہیں لاکھوں میں جتنے ہوتے ہیں سوا اتنے ہی کم ہوتے ہیں ۔۔۔۔۔۔۔۔ بات اتنی نہیں تھی کہ اس پر اتنی گفتگو ہوتی لیکن کیا ہے کہ سوشل میڈیا اب اتنا بڑا ہے کہ چھوٹی باتیں بھی بڑی ہو جاتی ہیں، بہرحال All is well that ends well #GameOnHai #PTV
1,010
700
221
12,441
Hold your heads high and be extremely proud of yourselves @TheRealPCBMedia. To produce such performances despite the setbacks faced this last year is nothing short of incredible. The whole nation should celebrate this World Cup run, Pakistan Zindabad 🇵🇰 #ICCT20WorldCup #PAKvAUS
23
248
4
3,574
Saifi bhai is the pride of all of us. He was and will always remain a captain for me. Whatever happened in the game that day was heat of the moment. I should have stayed quiet in respect of him. I have always respected my seniors and pray and wish the best for @SarfarazA_54 bhai.
1,826
2,043
670
31,921
Multifarious retweeted
NHS Test and Trace (England) are recruiting for user-centred design roles at all levels. Contact @sophiedennis for more details. For an insight on working in this team, this post is an excellent read: medium.com/@MisakiHata/learn…
Also in our latest news letter did you see our “in the spotlight” article about work we did with @MultifariousEng to support @KFSHRC to improve their #patexp mailchi.mp/patientexperience…
1
2
We’re hiring a few senior service designers (contracts) to join the work in Social Security Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Would you like to: - build services for people in Scotland with disabilities - work with caring and creative ucd teams - see your work go live
1
28
4
54
Sometimes one comes across a piece of research that needs to be shared with others So for anyone interested in inclusive research and design practices, do check out "Imperatives for research designs with Muslim women (Boulanouar et al., 2017)" #InclusiveDesign
2
5
1
16
Multifarious retweeted
He bought milk for a hungry kitten probably with the only money he had. Didn't even eat himself but fed the kitten. Man: "So you didn't eat yourself but you fed the cat" Boy: "Yes" This the heart of the children in my homeland Pakistan 🇵🇰❤️😭
168
3,083
262
10,386
Multifarious retweeted
Designing services that work for everyone is more important now than ever Last week we had a call about how we design services in a crisis Here are 10 principles on how to design services in a crisis. Please use and contribute. Open to everyone blog.louisedowne.com/2020/03…
8
99
14
210
I make my cynical view of personas well known at every opportunity I get. For all those friends and colleagues who still don’t believe me, I’m not the only one 😃
This! I’ve had the same conversation a few times with colleagues, if you aren’t involving real people( with real moving parts) in building your persona, you *will* bake in assumptions, stereotypes, frustrations et al & they won’t help you design the right thing.
1
1
4
Multifarious retweeted
Looking to pass your CCXP exam? 👀Have you seen I'll be delivering a course with @MultifariousEng a @CXPA_Assoc Recognised Training Provider in #London in April? 🏙️ A hands-on 2 day course + a post course coaching call. bit.ly/2HniCWT #customerexperience #customer
2
4
Multifarious retweeted
Looking to pass your CCXP exam? I'm thrilled to be delivering a course with @MultifariousEng a @CXPA_Assoc Recognised Training Provider - take a look, it's coming to London in April. A 2 day course + a post course coaching call. bit.ly/2HniCWT #customerexperience #ccxp
1
2
Multifarious retweeted
This is a great opportunity to work across disciplines (designers, policy makers, artists, technologists, anthropologists ++) including us lot @Superflux. And the project work will be across Europe 🇪🇺💫
This Post is from an account that no longer exists. Learn more
1
21
1
44
Multifarious retweeted
An amazing opportunity has come up to be part of the Person-centred Design and Improvement team. Trust me- we are a fantastic team to be part of! @dgmfg @DraClarke 😁
The postholder will demonstrate strong skills in quality improvement and have experience of involving people meaningfully in health or social care decision-making. Could it be you? apply.jobs.scot.nhs.uk/displ…
6
7
Multifarious retweeted
What a week in Saudi! My first trip to the Kingdom was great. Delivering @CXPA_Assoc CCXP training to a great group with Multifarious Experience’s Hassan. #customerexperience #CCXP
1
2
4
Great work by @cx_yak and @MultifariousEng – at Birmingham, England
1
2