Philip

🚨 URGENT: Amazon, This Cannot Continue 🚨 I am the owner and operator of BTW Global, LLC (TB Superstore, Merchant ID: A3VQS8HNHDVD50), a $30M/year Inc. 5000 company, is being unjustly punished by Amazon with an account deactivation based on false copyright infringement claims. We’ve submitted all required documentation directly from our suppliers—National Book Network (NBN), Hachette Book Group, Simon & Schuster, and Independent Publishers Group (IPG)—proving the authenticity of our products. These are the rights holders themselves, and they’re ready to confirm our invoices. Even more concerning, all ASINs flagged in the original takedown have been retracted (or are being retracted) by the publishers, citing errors on their part. Despite this, Amazon has failed to act. This inaction has forced us to: - Furlough 80% of our staff, spanning three countries. - Suffer $2,000,000 in losses, with devastating impacts on our business and employees. BTW Global, LLC has been a trusted partner of Amazon for 11 years, operating with integrity and full compliance with your policies. Yet, we are being sidelined during the most critical sales period of the year, jeopardizing the livelihoods of our team and our company’s future. Amazon, this is not acceptable. We demand that our account be reinstated immediately. Your actions—or lack thereof—directly contradict your commitment to being “customer-obsessed.” Our employees and their families, as well as our loyal customers, deserve better. This is a matter of survival for a small business that has worked tirelessly to contribute to your platform. We urge @Amazon leadership to step in and resolve this NOW. @dharmeshmehta @ajassy @amznsellerhelp @AmznChris @Molson_Hart @michaelpatron0