Mildly Concerned — established around 1987. Writer. Overthinker. Currently reviewing my decisions.
India, apparently.
Joined January 2012
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We've automated the buying. We forgot to automate the accountability. A few thoughts on the Flipkart refund experience.
#FreedomFromFlipkart
Sapna retweeted
This is heartbreaking. The @CMOTamilnadu should really look into this and bring an end to it. Taking away a baby elephant from its mother is most inhumane thing and I don't think our Santana dharma really preaches this. Pls stop this. You dont need blessings from an elephant that has been forcibly taken away from its mother.
@himantabiswa - you keep tweeting about saving animals. Strongly request you to stop this as it is against our core dharma
How are sentient beings being given as gifts? What is the reality behind it? 💔
Madras High court lifted the blanket ban on temples and private individuals from acquiring elephants on 2nd September, 2026 and almost immediately, five young elephants from Assam (Durga, Shiva, Hiralal, Rupsing and Bijuri) were cleared off to go to Tamil Nadu temples for a life of captivity away from their families.
Mind you, the same bench which allowed temple captivity, didn't allow the very old elephant Abhayambigai to retire from the Shri Mayuranathaswamy Temple, Mayiladuthurai, Tamil Nadu, where she has been captive at for more than half a century!
Everyone saw the video of distressed baby elephant Durga in chains at Meenakshi Amman Temple. Did you hear the cries of her mother when she was taken late at night from Manas national park?
Elephants are reportedly being sold to temples in Tamil Nadu under the guise of “gifts/donations”, because trading elephants is illegal in India. Private owners are allegedly convinced to “donate” them, with paperwork stating they can no longer maintain the elephants.
Is the Assam Forest Department doing proper due diligence — or is there more to this racket?
Baby elephants being brought to TN temples have not happened in the past 10 years. Now 5-year-old Durga has arrived, and 4 more baby elephants are reportedly on their way. According to sources, these baby elephants are worth close to Rs 1 Crore in the black market.
Have we lost all humanity? Do sentient beings deserve a lifetime of chains, concrete and captivity in the name of "tradition" and "money making"?
All this cruelty to these elephants have been made possible by the Wild Life (Protection) Amendment Act, 2022 introduced by the BJP led union govt which inserted a new proviso under Section 43(2). It legally permitted the transfer or transport of captive elephants for "religious or any other purpose".
We urge the @CMOTamilnadu, Madras High court, @tnforestdept and @CMOfficeAssam to show mercy on these young elephants!
The old ones are still suffering in Tamil Nadu temples and a fresh batch of young elephants are being condemned to a torturous fate 💔
#SaveDurga
#NoElephantsInTemples
#EndElephantCaptivity
#SaveAssamElephants
Sapna retweeted
So your zipcare technicians called today and confirmed first for 12 pm. Then called to change it to 2 pm. Then this guy called Mhd Saquib called at 1 pm to say he won't visit and some other technician will call and visit my home.
And as would have guessed, nobody called. This is exactly the game you and Zipcare plays. Now they will close this call saying client wasn't at home or client didn't want the service and they are scotfree.
Shame on Croma for allowing your vendors to cheat and lie at your customer's expense. Have you forgotten who is more important in the scheme of things?
Sapna retweeted
It's an appauling experience since the start of this year. My first AMC request was in Feb end but only in 1st week of April did someone fro Zipcare come after 12 calls. So essentially Jan-March was wasted with no service.
After that nobody has bothered to come and my calls were closed as completed whenever nobody has even bothered to come. The call centre people aren't empowered - so they can neother check whether genuinely anybody turned up. They simply close the call even if zipcare falsely tells them it is done or client was not at home (which is a lie).
And this is happ with both my ACs as we have paid AMCs for 4 yrs for both! Shame on you guys
Sapna retweeted
I made the mistake of buying 4 yrs of AMC from #Zipcare (Don't know if it is Croma's subsidiary or independent) while purchasing the AC from @cromaretail - The deal was they would come once a quarter to check, clean and replace coolng gas if reqd (once in 2 yrs) etc.
As you would have guessed, that never happened. There are 3 independent parties; Croma, Call centre that books your AMC call and Zipcare team. Whenever you register the call at call centre, the zipcare team would inform that the task is done to call centre without actually carrying it out.
The first year went fine but from 2nd yr onwards the pain started. Beyond 3 quarters, I simply gave up bcos between call centre the zipcare, they purposely don't communicate clearly and falsely close maintenance calls.
#NeverBuyAdvanceAMC @cromaretail simply sells it and doesn't care. #Frauds
We all love buying peace of mind. 😄
Extended warranties are a perfect example. But what happens when the product actually breaks?
I wrote about the fine print, the customer-care maze, and the business of selling certainty.
Give it a read & tell me what you think.
xitter.cf/TwoFishTheory/status/2…
#ConsumerRights #ConsumerAwareness #CorporateIndia #CustomerExperience #FinePrint #ConsumerProtection
Extended warranty: because apparently buying an expensive appliance wasn't enough uncertainty.
We pay extra to protect ourselves from the possibility that it might break.
But what happens when it actually does?
That’s when the warranty gets interesting.
Sapna retweeted
Brilliant #BigBillionFailure analysis done by Sapna that showcases the current scenario. It's common knowledge that it takes 5X more money to get a new customer than to retain an existing one. And yet, @Flipkart chooses to frustrate them, scam them, cheat them, delay / deny their refunds. Time has come to shop elsewhere and make them realise this
#FreedomFromFlipkartScam
We've automated the buying. We forgot to automate the accountability. A few thoughts on the Flipkart refund experience.
#FreedomFromFlipkart
Sapna retweeted
Ordering from @Flipkart is a nightmare, i ordered my product on 8 August and now the issue resolution showed by them is on 21 August. I spoke with hub incharge he said we don't take exchange here and you've to pay for your exchange difference and said keep playing policy-policy.
Relatable. We went through our own 10-15-day "refund saga" with @Flipkart – complete with copy-and-paste emails, agents who clearly hadn't read the previous 5 messages, and hold music that could double as psychological warfare.
Product, support, delivery, refund, return — pick your poison; they're all equally "special".
#FreedomFromFlipkart
Worst company @Flipkart @flipkartsupport
And their delivery boy - worst delivery boy. For the past 6 days, the delivery boy has been rescheduling the product delivery because he doesn’t want to come to the given address, and keeps asking the customer to come different locations.
Sapna retweeted
Yash - Do register your complaint here - consumerhelpline.gov.in/publ… Keep your papers with you and attach them. 10 mins only and you get to keep the pressure on them
Also, let's trend #FreedomFromFlipkartScam - Tag your friends & RT
Sapna retweeted
Do register your complaint here Ajay - consumerhelpline.gov.in/publ… Keep your papers with you and attach them. 10 mins only and you get to keep the pressure on them
Also, let's trend #FreedomFromFlipkartScam - Tag your friends & RT
RT @sarcatrist: Hi @Shehzad_Ind - Heartening to see your initiative of @KhandanKaro - much needed for the current time 👏👏👏
I want to raise…
This quoted post is unavailable.
Sapna retweeted
🚨 #FlipkartScamAlertUpdate
The last 15 days since complaint & 4 days on X were an ordeal to fight with #Flipkart but we finally hit 🥳 Success. They carried out pickup & refunded the entire amount.
I will continue to fight further with @Flipkart & @shopmotorola as I realised the huge number of people who are as aggrieved as I was. They too have been cheated by sending faulty product, non-delivery of product, no pickup of damaged product and no-refund after pickup.
I urge everyone who has taken Jeeves product warranty from Jeeves or anyother to file a claim there also.
Do continue tweeting and keep this trending continued #FreedomFromFlipkartScam xitter.cf/i/trending/20878149456… and keep complaining on @jagograhakjago and @nch1915 Also, @CCardClarity has started collecting details of all complainants so that this can be taken up together as a team xitter.cf/CCardClarity/status/20…
@0410brajesh @unbeatable_aman @Vinoth_018 @ravivarhai @Tejas564354 @shwetagupta63
@prateek276 @VickyKr0529674 @roughcrusader
@abhishekkatiyar @DawawalaShakil @DivzArjun @oiii_shiiroo @alok_mba @indiaismydil @hemant453366 @underdog_2035 @kmalay1 @sachin_wal7149 @Helpline_urgent @NarayanSeeYes @HeySisyphus @AbhiBangalore24 @Sanju_official4 @AnilSriRaj7 @chintanptl10 @loveadhunik @darao_pathakbar @KashurKoor18 @aaRGeeShah @Umaa0456 @LavkushDas_ @AMITKUMAR271
All those who have been following the tweet barage for the last 4 days, would know the fraudulent practices that #Flipkart indulges in. Not only do they have the highest number of complaints but also they mark it closed without actual resolution. It's also a shame that neither their CEO Mr @_Kalyan_K nor any senior mgmt is bothered about this scenario.
It is also sad to see inaction or help of any support from our consumer affairs minister Mr @JoshiPralhad or any of his team @blvermaup @Nimu_Bambhaniya @inidhikhare @PralhadJoshiOfc - I would have expected them to reach out to us and build a support framework for Bhartiya citizens.
A huge shout to the continued support of @bharatvaani @BandBajaateRaho @windchimescomm & @True_Linq
Few learnings for e-commerce shopping:
1. Avoid buying large priced items from e-commerce sites
2. Avoid buying from brands like #Motorola who have outsourced their entire support, sales services to someone else and have zero accountability @motorolaindia
3. If you do buy low value items from e-commerce sites, then make it COD. This ensures that firstly receive the product and secondly that it works!
This fight continues....
🚨 FLIPKART BATTLE: UPDATE #11 🚨
Hey everyone! A quick update on our collective fight. As of now, we have successfully gathered data of 100+ victims!
We all know how slow consumer forums can be on their own, so to make our upcoming legal case foolproof, we are going bigger and stronger very soon.
💡 THE STRATEGY FOR FREEDOM SALE:
Before we file our formal court case, I want to request all of you to place a test order for an iPhone during this ongoing Flipkart Freedom Sale.
The Reality: We all know cancellation right after the order (or post-shipping) is practically guaranteed with their current system.
What to do next: The moment your order gets cancelled, immediately fill out our form again with the fresh, live proof.
Why this matters: Having fresh, active ongoing data from this current Freedom Sale will make our legal case rock-solid and unbreakable!
I tried placing an order myself, and true to form, it got cancelled right away. They are repeating the exact same loop.
Let's catch them red-handed again! Drop your fresh cancellation details here: 👇
forms.gle/qkbtXQSdWGKtXi4R6
🔄 RT & Spread the Word! Let's keep the pressure high.
@Flipkart @flipkartsupport @_Kalyan_K @binnybansal @_sachinbansal @FlipkartStories @WalmartWorld @jagograhakjago @consaff #FlipkartScam #ConsumerRights #CardClarity #CCGeeks
Sapna retweeted
🚨 #ScamAlert Continues
Since @Flipkart hasn't responded to our complaints, for the next two days, let's run this #FreedomFromFlipkartScam. Do tag your friends and retweet.
They want us to keep buying from them without really taking care of quality or servicing, we will hit them where it hurts. And continue to do that till we get our refunds or quality product
⭐️ I am tagging our consumer affairs minister Mr Prahlad Joshi Sir (@JoshiPralhad) & @PMO so that he and his team can connect with us and build a robust system for grievances against all complaints, starting with large e-commerce players and companies like #Motorola @shopmotorola who have outsourced to Flipkart & now running away from accountability.
We trended yesterday which definitely was a good first step - xitter.cf/i/trending/20878149456…
I urge everyone with complaints to continue raising your concern. As a reply to this post, write down our grievance along with screenshots and tag @flipkartsupport and our H'ble minister Mr @JoshiPralhad
Status so far:
💥 So far, @flipkart has responded to most of our complaints with their standard responses and zero action.
💥Their customer support team & delivery team have indulged in marking complaints as resolved or products delivered / returned without it actually taking place.
💥 No response from their CEO Mr Kalyan Krishnamurthy @_Kalyan_K or senior mgmt responsible for this
⭐️ Read the journey so far:
1. xitter.cf/sarcatrist/status/2087…
2. xitter.cf/sarcatrist/status/2087…
Tagging others who I know have similar grievances
@0410brajesh @unbeatable_aman @SamKhan004 @RonitKhanchand1 @Rohit_Kalgutkar @Vinoth_018 @ravivarhai @Tejas564354 @AdityaK28228981 @shwetagupta63 @pugaarpetti @prateek276 @Moksh142303 @19943Nites @VickyKr0529674 @roughcrusader @abhishekkatiyar @DawawalaShakil @DivzArjun @oiii_shiiroo @alok_mba @vikjain20 @indiaismydil @hemant453366 @underdog_2035
@mahendersh82156 @kmalay1 @sachin_wal7149 @Helpline_urgent @LavkushDas_ @NarayanSeeYes
Thanks to continued support of @BandBajaateRaho, @bharatvaani @windchimescomm & @True_Linq
#Fraud #Flipkart #FreedomFromFlipkartScam #Motorola
#CCPA @KashurKoor18 @aaRGeeShah @Umaa0456 @thesarcishah
#Beware! This is how Flipkart cheats. I bought @shopmotorola TV which busted in 8 months. @flipkartsupport was supposed to get it picked up and refund. They didn't & TV is still with me. However, their cust supp team has falsely marked this as 'picked up' & matter 'resolved' 1/2
Sapna retweeted
A big boost guys. @business_today has covered how @flipkartsupport ranks no 1 in complaints. Our story is also trending on X
businesstoday.in/latest/tren…
Hope other media houses also carry our story on their platforms @PIB_India @smitaprakash @ANI and hope that @jagograhakjago does more than just allow us to write complaints as Flipkart closes them effortlessly wihtout resolving real issue.
⭐️Tagging other h'ble ministers and bureaucrats from consumer affair ministry so that they can invite us to listen to our complaints and build a resolution framework
@blvermaup @Nimu_Bambhaniya @inidhikhare @PralhadJoshiOfc
💥Tagging others who I know have similar grievances
@0410brajesh @unbeatable_aman @RonitKhanchand1
@Rohit_Kalgutkar @Vinoth_018 @ravivarhai @Tejas564354 @AdityaK28228981 @shwetagupta63
@pugaarpetti @prateek276 @Moksh142303 @VickyKr0529674 @roughcrusader @abhishekkatiyar @DawawalaShakil @DivzArjun @oiii_shiiroo @alok_mba @vikjain20 @indiaismydil @hemant453366 @underdog_2035 @mahendersh82156 @kmalay1 @sachin_wal7149 @Helpline_urgent @LavkushDas_ @NarayanSeeYes
#FreedomFromFlipkartScam
🚨 #ScamAlert Continues
Since @Flipkart hasn't responded to our complaints, for the next two days, let's run this #FreedomFromFlipkartScam. Do tag your friends and retweet.
They want us to keep buying from them without really taking care of quality or servicing, we will hit them where it hurts. And continue to do that till we get our refunds or quality product
⭐️ I am tagging our consumer affairs minister Mr Prahlad Joshi Sir (@JoshiPralhad) & @PMO so that he and his team can connect with us and build a robust system for grievances against all complaints, starting with large e-commerce players and companies like #Motorola @shopmotorola who have outsourced to Flipkart & now running away from accountability.
We trended yesterday which definitely was a good first step - xitter.cf/i/trending/20878149456…
I urge everyone with complaints to continue raising your concern. As a reply to this post, write down our grievance along with screenshots and tag @flipkartsupport and our H'ble minister Mr @JoshiPralhad
Status so far:
💥 So far, @flipkart has responded to most of our complaints with their standard responses and zero action.
💥Their customer support team & delivery team have indulged in marking complaints as resolved or products delivered / returned without it actually taking place.
💥 No response from their CEO Mr Kalyan Krishnamurthy @_Kalyan_K or senior mgmt responsible for this
⭐️ Read the journey so far:
1. xitter.cf/sarcatrist/status/2087…
2. xitter.cf/sarcatrist/status/2087…
Tagging others who I know have similar grievances
@0410brajesh @unbeatable_aman @SamKhan004 @RonitKhanchand1 @Rohit_Kalgutkar @Vinoth_018 @ravivarhai @Tejas564354 @AdityaK28228981 @shwetagupta63 @pugaarpetti @prateek276 @Moksh142303 @19943Nites @VickyKr0529674 @roughcrusader @abhishekkatiyar @DawawalaShakil @DivzArjun @oiii_shiiroo @alok_mba @vikjain20 @indiaismydil @hemant453366 @underdog_2035
@mahendersh82156 @kmalay1 @sachin_wal7149 @Helpline_urgent @LavkushDas_ @NarayanSeeYes
Thanks to continued support of @BandBajaateRaho, @bharatvaani @windchimescomm & @True_Linq
#Fraud #Flipkart #FreedomFromFlipkartScam #Motorola
#CCPA @KashurKoor18 @aaRGeeShah @Umaa0456 @thesarcishah
Sapna retweeted
It's not a surprise given the last 3 days, hundreds of us have complained against horrendous cheating practices of @flipkartsupport
Also, given the high number of complaints, their support team closes them on their own without actually resolving it. See here: xitter.cf/sarcatrist/status/2087…
15th Aug: #FreedomFromFlipkartScam
Flipkart Tops National Consumer Helpline Complaints Among E-Commerce Platforms
Read more
the420.in/flipkart-ecommerce…
Sapna retweeted
It's heartening to see media cover the apathy of fraudulent nature of @flipkart. Not only do they recieve the highest no of complaints, most of them are marked closed without actual resolution
CC: H'ble minister Mr @JoshiPralhad
this thread will give you an idea
xitter.cf/sarcatrist/status/2087…
Flipkart पर सबसे ज्यादा शिकायतें, Amazon और Meesho भी पीछे नहीं; सरकार ने संसद में बताया पूरा डेटा
bazaar.businesstoday.in/tren…
#Flipkart #Amazon #Meesho #Ecommerce #OnlineShopping #ConsumerComplaints #ConsumerRights #EcommerceNews #OnlineMarket #ShoppingNews #GovernmentData #ParliamentNews #ConsumerAffairs #DigitalShopping #Marketplace #IndiaEcommerce #BusinessNews #RetailNews #CustomerExperience #OnlineShoppingIndia
