Replying to @Ask_Spectrum
@Ask_Spectrum Spectrum’s current Customer Commitment says that when it identifies a service interruption, it will notify customers within 15 minutes, and Spectrum says it is
The FCC specifically accepts complaints involving Internet service issues, including availability, speed, billing and equipment problems.
@FCC @Ask_Spectrum @GetSpectrum
Steph retweeted
Replying to @Ask_Spectrum
@Ask_Spectrum is out in the Lomita and Palos Verdes area since midnight ... 9 and 1/2 hours and counting...
Steph retweeted
Replying to @Ask_Spectrum
@Ask_Spectrum my Internet 🛜 has been out for 24 hours. No updates. No one will answer the phone. Greenville, SC
Steph retweeted
Replying to @Ask_Spectrum
Replying to @GetSpectrum
@GetSpectrum drives me, my home & my business crazy! Yet another extensive outage over 10+ hours so far. 1st word from them just now, maybe another 3 hours🙄
Thank God, @elonmusk & @Starlink for saving me, my clients & also a very important meeting this a.m.
Steph retweeted
Can I please have back all of the time that Spectrum Internet and Mobile has sucked out of my life overtime?
Steph retweeted
yall remember when the internet going down was like a big deal, bogus ass spectrum you can loose a day of internet every month and they will comp you 5 funky ass dollars on the month bill fuck you spectrum you bitches
Steph retweeted
Replying to @Ask_Spectrum
@Ask_Spectrum why have you raised my monthly price, & then in the same month you have an outage for 12 hours. Figure it out
Steph retweeted
Been without internet and TV for going on two days. Your chat bot is a joke. Why have it? Communication is terrible. Been told twice via text that sevices have been restored, but they haven't been. Talking to a person is getting harder and harder. Do better.
@GetSpectrum
Replying to @Ask_Spectrum
@Ask_Spectrum WORST SERVICE EVER
24 Hour outage for no reason at ALL
Steph retweeted
Replying to @GetSpectrum
@GetSpectrum hey clowns. Your cancellation process sucks. Your Saturday morning operators are rude, the process is onerous, and designed to try to ensure no cancellation.
Just let people cancel. Don’t be a jackass.
Steph retweeted
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Steph retweeted
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